just venting

Question:

>Anyways, the fact is that I based my decision to buy the rings there was in >large part due to the price.

Then why don’t you simply return the rings and purchase less expensive ones elsewhere? It would be too sad to think that your wedding day is colored by resentment that you paid too much for the rings you’ll be using to honor your marriage for years to come.

Response:

ask to talk to the store manager and if they still won’t apply the difference, you can always go to www.complaint.com and vent, Niki,

– Hide quoted text — Show quoted text -> Hi everyone, > As the big day draws closer (july 13) I’m probably going to be using this > newsgroup more and maybe using it to vent some frustrations.  I hope you all > don’t mind.  I really like reading the postings in here.  I find a lot of > the information really useful. > Anyways, I really just need to vent about something.  My fiance and I just > bought our wedding bands last night.  We’re on a pretty tight budget, so we > looked around at a few stores and found a pretty good deal (or so we > thought) at one store.  They were having a 25% off "all gold jewelry" sale. > A couple of weeks ago I asked if that applied to the rings and I was told > that, yes, it does.  Well, we picked out our rings, and paid for them and > rushed out of the store because we were headed out to see "Spiderman" (great > movie, by the way, if you’re into that type of thing).  I checked the bill > when I got in the theatre, and instead of taking 25% off, they only took off > 15%.  The sales lady said she was going to save us the tax (equal to 15% in > my area), but I thought she meant that she was going to give us that extra, > along with the 25% (stupid me).  And I also noticed that the regular price > (on the receipt) on my fiance’s ring was $25 more than what was actually > tagged to the ring. > Anyways, I went back to the store this morning and asked about it, and while > they did give me the difference between the price on the ring and the price > I was charged, they said that the 25% off sale didn’t apply to rings or > stones.  Well, there was three huge signs up in the store which said "25% > off ALL GOLD JEWELRY" and our wedding bands are plain gold, and I’m pretty > sure that rings are ‘jewelry’.  Needless to say, I’m a little bit pissed, > especially considering the main reason we chose that store was the price!!! > I know I sound really cheap, and I am, but I don’t think that’s a bad thing. > Besides, the rings are just plain gold bands, no stones or anything, and so > we aren’t exactly picky. > Anyways, I just want to get some opinions on the matter.  I’m thinking about > phoning the better business bureau (spelling?) because I think it’s false > advertising.  Thanks for listening. > Sanda > —

Response:

the same goes here if you buy with a credit card. You can call your credit card company and dispute the charge. Many businesses rater resolve the problem than have to deal with a credit card company. Niki,

– Hide quoted text — Show quoted text -> In the UK we have departments who would take up this case, don’t you have > trading standards people? > This is typical of rogue trading which they would investigate. > I don’t know what the firms policy is on refunds. > Over here a shop doesn’t have to give a refund except where there is an > actual problem concerning quality etc. I know if I was the manager of the > shop, I would rather give the discount than give the money back. > Good luck. > Malcolm. > ask to talk to the store manager > and if they still won’t apply the difference, > you can always go to www.complaint.com and vent, > Niki, > > Hi everyone, > > As the big day draws closer (july 13) I’m probably going to be using > this > > newsgroup more and maybe using it to vent some frustrations.  I hope you > all > > don’t mind.  I really like reading the postings in here.  I find a lot > of > > the information really useful. > > Anyways, I really just need to vent about something.  My fiance and I > just > > bought our wedding bands last night.  We’re on a pretty tight budget, so > we > > looked around at a few stores and found a pretty good deal (or so we > > thought) at one store.  They were having a 25% off "all gold jewelry" > sale. > > A couple of weeks ago I asked if that applied to the rings and I was > told > > that, yes, it does.  Well, we picked out our rings, and paid for them > and > > rushed out of the store because we were headed out to see "Spiderman" > (great > > movie, by the way, if you’re into that type of thing).  I checked the > bill > > when I got in the theatre, and instead of taking 25% off, they only took > off > > 15%.  The sales lady said she was going to save us the tax (equal to 15% > in > > my area), but I thought she meant that she was going to give us that > extra, > > along with the 25% (stupid me).  And I also noticed that the regular > price > > (on the receipt) on my fiance’s ring was $25 more than what was actually > > tagged to the ring. > > Anyways, I went back to the store this morning and asked about it, and > while > > they did give me the difference between the price on the ring and the > price > > I was charged, they said that the 25% off sale didn’t apply to rings or > > stones.  Well, there was three huge signs up in the store which said > "25% > > off ALL GOLD JEWELRY" and our wedding bands are plain gold, and I’m > pretty > > sure that rings are ‘jewelry’.  Needless to say, I’m a little bit > pissed, > > especially considering the main reason we chose that store was the > price!!! > > I know I sound really cheap, and I am, but I don’t think that’s a bad > thing. > > Besides, the rings are just plain gold bands, no stones or anything, and > so > > we aren’t exactly picky. > > Anyways, I just want to get some opinions on the matter.  I’m thinking > about > > phoning the better business bureau (spelling?) because I think it’s > false > > advertising.  Thanks for listening. > > Sanda > > —

Response:

>  They were having a 25% off "all gold jewelry" sale.<snip> they said that the > 25% off sale didn’t apply to rings or > stones.  Well, there was three huge signs up in the store which said "25% > off ALL GOLD JEWELRY" and our wedding bands are plain gold, and I’m pretty > sure that rings are ‘jewelry’.

It is not a coincidence that these types of jewelry sales occur in late winter/early spring just before prime wedding season. I’ve seen them many times and without exception, engagement and wedding rings are excluded.  It’s a nifty marketing ploy to get you into the door where you finally read the small print on the sales banners.  But in the meantime, the store has "attracted" you to enter their premises with the consumer research knowledge in hand that once you are in there, you will look around and are more likely to buy even if the item is not part of the announced sale. Have you checked out www.bluenile.com for price comparisons?

Response:

In the UK we have departments who would take up this case, don’t you have trading standards people? This is typical of rogue trading which they would investigate. I don’t know what the firms policy is on refunds. Over here a shop doesn’t have to give a refund except where there is an actual problem concerning quality etc. I know if I was the manager of the shop, I would rather give the discount than give the money back. Good luck. Malcolm.

– Hide quoted text — Show quoted text -> ask to talk to the store manager > and if they still won’t apply the difference, > you can always go to www.complaint.com and vent, > Niki, > Hi everyone, > As the big day draws closer (july 13) I’m probably going to be using this > newsgroup more and maybe using it to vent some frustrations.  I hope you > all > don’t mind.  I really like reading the postings in here.  I find a lot of > the information really useful. > Anyways, I really just need to vent about something.  My fiance and I just > bought our wedding bands last night.  We’re on a pretty tight budget, so > we > looked around at a few stores and found a pretty good deal (or so we > thought) at one store.  They were having a 25% off "all gold jewelry" > sale. > A couple of weeks ago I asked if that applied to the rings and I was told > that, yes, it does.  Well, we picked out our rings, and paid for them and > rushed out of the store because we were headed out to see "Spiderman" > (great > movie, by the way, if you’re into that type of thing).  I checked the bill > when I got in the theatre, and instead of taking 25% off, they only took > off > 15%.  The sales lady said she was going to save us the tax (equal to 15% > in > my area), but I thought she meant that she was going to give us that > extra, > along with the 25% (stupid me).  And I also noticed that the regular price > (on the receipt) on my fiance’s ring was $25 more than what was actually > tagged to the ring. > Anyways, I went back to the store this morning and asked about it, and > while > they did give me the difference between the price on the ring and the > price > I was charged, they said that the 25% off sale didn’t apply to rings or > stones.  Well, there was three huge signs up in the store which said "25% > off ALL GOLD JEWELRY" and our wedding bands are plain gold, and I’m pretty > sure that rings are ‘jewelry’.  Needless to say, I’m a little bit pissed, > especially considering the main reason we chose that store was the > price!!! > I know I sound really cheap, and I am, but I don’t think that’s a bad > thing. > Besides, the rings are just plain gold bands, no stones or anything, and > so > we aren’t exactly picky. > Anyways, I just want to get some opinions on the matter.  I’m thinking > about > phoning the better business bureau (spelling?) because I think it’s false > advertising.  Thanks for listening. > Sanda > —

Response:

I agree with you absolutely.  You were cheated if they offered you something and did not follow through on it.  I would go in during a busy period to return the rings and if necessary (as in "No Return" policy) politely, but firmly make a stink in front of other potential customers.  Squeaky wheel gets the grease. I don’t think you’re getting bent out of shape over nothing, and I think it’s healthy to be able to vent some of the wedding frustration.  You can’t generally say anything when the future in-laws bother you or when your sister complains about your dress selection or when your distant cousin raises an issue over nnot being allowed to invite her kids (and the list goes on…), but when a VENDOR does not meet expectations, you certainly have the right to set the straight. I’m not recommending rudeness, but be firm and if necessary be loud. Dawn

– Hide quoted text — Show quoted text -> I didn’t get what I wanted.  They gave me difference of what they charged me > for the ring and the price that was actually on it (the receipt said 224.97, > but the price on the ring was 199.97), but they wouldn’t give me the 25% off > that is advertised by the huge signs put around the store saying "25% off > ALL GOLD JEWELRY."  They said that "the sale doesn’t include rings," but > they failed to mention this before I bought the rings, so I just assumed > that it would apply since exceptions were not noted on the sign.  I was also > told by another salesperson a couple of weeks ago that the sale did apply to > the wedding rings (another thing that frustrates me).  The manager was there > when I went back this morning, and he reiterated what the salesperson said > about the ring exception, so I’m not going to get any help there.  I, and > most people I know, consider rings jewelry.  If it’s a precious metal or > stone and you wear it on your body, it’s jewelry.  Pretty simple, I think. > Anyways, the fact is that I based my decision to buy the rings there was in > large part due to the price.  I know that I sound really cheap and > everything, but really, the advertising was dishonest.  I think it’s wrong. > I don’t have the money to be throwing around.  A difference of a few dollars > here or there is a big deal to me.  Anyways, that’s just what I think. > Sanda > — > >Anyways, I went back to the store this morning and asked about it, and > while > >they did give me the difference between the price on the ring and the > price > >I was charged, they said that the 25% off sale didn’t apply to rings or > >stones.  Well, there was three huge signs up in the store which said "25% > >off ALL GOLD JEWELRY" and our wedding bands are plain gold, and I’m > pretty > >sure that rings are ‘jewelry’. > Let me get this straight. They honored your request for the 25% off and > you’re > still miffed? I’m sorry if I don’t understand why you are upset. > In my experience, sales like this include bracelets, necklaces, earrings > and > novelty items like ear cuffs, anklets, etc. possibly even cocktail rings. > But > Wedding Rings, Engagement rings and loose stones are usually exempt. It’s > probably just me but I don’t consider wedding rings "jewelry". > In any case it sounds like their signage needs more clarification, but > since > you got what you wanted no harm done. > If this is the ONLY bump in the road at this point in time, consider > yourself > fortunate.

Response:

> Let me get this straight. They honored your request for the 25% off and you’re > still miffed? I’m sorry if I don’t understand why you are upset.

No they didn’t get the 25% off.  They were overcharged by $25 on her fiance’s ring and they got this money back.  There’s no indication at all that they got 25% off the rings.

Response:

I didn’t get what I wanted.  They gave me difference of what they charged me for the ring and the price that was actually on it (the receipt said 224.97, but the price on the ring was 199.97), but they wouldn’t give me the 25% off that is advertised by the huge signs put around the store saying "25% off ALL GOLD JEWELRY."  They said that "the sale doesn’t include rings," but they failed to mention this before I bought the rings, so I just assumed that it would apply since exceptions were not noted on the sign.  I was also told by another salesperson a couple of weeks ago that the sale did apply to the wedding rings (another thing that frustrates me).  The manager was there when I went back this morning, and he reiterated what the salesperson said about the ring exception, so I’m not going to get any help there.  I, and most people I know, consider rings jewelry.  If it’s a precious metal or stone and you wear it on your body, it’s jewelry.  Pretty simple, I think. Anyways, the fact is that I based my decision to buy the rings there was in large part due to the price.  I know that I sound really cheap and everything, but really, the advertising was dishonest.  I think it’s wrong. I don’t have the money to be throwing around.  A difference of a few dollars here or there is a big deal to me.  Anyways, that’s just what I think. Sanda —

– Hide quoted text — Show quoted text ->Anyways, I went back to the store this morning and asked about it, and while >they did give me the difference between the price on the ring and the price >I was charged, they said that the 25% off sale didn’t apply to rings or >stones.  Well, there was three huge signs up in the store which said "25% >off ALL GOLD JEWELRY" and our wedding bands are plain gold, and I’m pretty >sure that rings are ‘jewelry’. > Let me get this straight. They honored your request for the 25% off and you’re > still miffed? I’m sorry if I don’t understand why you are upset. > In my experience, sales like this include bracelets, necklaces, earrings and > novelty items like ear cuffs, anklets, etc. possibly even cocktail rings. But > Wedding Rings, Engagement rings and loose stones are usually exempt. It’s > probably just me but I don’t consider wedding rings "jewelry". > In any case it sounds like their signage needs more clarification, but since > you got what you wanted no harm done. > If this is the ONLY bump in the road at this point in time, consider yourself > fortunate.

Response:

i dont think it sounds cheap, :-) we bought our rings at jc penneys since they were having a huge sale on gold jewlery. I guess I got lucky, since I found a gorgeous set that was fairly cheap and had a nice design and some tiny diamonds in it.  They honored the sale percentage. The only thing I didnt get since it was on sale was to get my rings ingraved. which was no biggy since I had them engraved on our 1st anniversary (and it only cost me $14 at our local jewler) Strange to think that rings arent jewlery.. Ive always considdered them to be jewlery. Niki,

– Hide quoted text — Show quoted text -> I didn’t get what I wanted.  They gave me difference of what they charged me > for the ring and the price that was actually on it (the receipt said 224.97, > but the price on the ring was 199.97), but they wouldn’t give me the 25% off > that is advertised by the huge signs put around the store saying "25% off > ALL GOLD JEWELRY."  They said that "the sale doesn’t include rings," but > they failed to mention this before I bought the rings, so I just assumed > that it would apply since exceptions were not noted on the sign.  I was also > told by another salesperson a couple of weeks ago that the sale did apply to > the wedding rings (another thing that frustrates me).  The manager was there > when I went back this morning, and he reiterated what the salesperson said > about the ring exception, so I’m not going to get any help there.  I, and > most people I know, consider rings jewelry.  If it’s a precious metal or > stone and you wear it on your body, it’s jewelry.  Pretty simple, I think. > Anyways, the fact is that I based my decision to buy the rings there was in > large part due to the price.  I know that I sound really cheap and > everything, but really, the advertising was dishonest.  I think it’s wrong. > I don’t have the money to be throwing around.  A difference of a few dollars > here or there is a big deal to me.  Anyways, that’s just what I think. > Sanda > — > >Anyways, I went back to the store this morning and asked about it, and > while > >they did give me the difference between the price on the ring and the > price > >I was charged, they said that the 25% off sale didn’t apply to rings or > >stones.  Well, there was three huge signs up in the store which said "25% > >off ALL GOLD JEWELRY" and our wedding bands are plain gold, and I’m > pretty > >sure that rings are ‘jewelry’. > Let me get this straight. They honored your request for the 25% off and > you’re > still miffed? I’m sorry if I don’t understand why you are upset. > In my experience, sales like this include bracelets, necklaces, earrings > and > novelty items like ear cuffs, anklets, etc. possibly even cocktail rings. > But > Wedding Rings, Engagement rings and loose stones are usually exempt. It’s > probably just me but I don’t consider wedding rings "jewelry". > In any case it sounds like their signage needs more clarification, but > since > you got what you wanted no harm done. > If this is the ONLY bump in the road at this point in time, consider > yourself > fortunate.

Response:

>Anyways, I went back to the store this morning and asked about it, and while >they did give me the difference between the price on the ring and the price >I was charged, they said that the 25% off sale didn’t apply to rings or >stones.  Well, there was three huge signs up in the store which said "25% >off ALL GOLD JEWELRY" and our wedding bands are plain gold, and I’m pretty >sure that rings are ‘jewelry’.

Let me get this straight. They honored your request for the 25% off and you’re still miffed? I’m sorry if I don’t understand why you are upset. In my experience, sales like this include bracelets, necklaces, earrings and novelty items like ear cuffs, anklets, etc. possibly even cocktail rings. But Wedding Rings, Engagement rings and loose stones are usually exempt. It’s probably just me but I don’t consider wedding rings "jewelry". In any case it sounds like their signage needs more clarification, but since you got what you wanted no harm done. If this is the ONLY bump in the road at this point in time, consider yourself fortunate.

Response:

Hi, If I were you, I’d go in and talk to the store manager about the false advertising.  If he won’t credit yout he 25% tell him you want your money back and buy the rings someplace else.  The Better Business Bureau probably wouldn’t be any help.  They only list unresolved problems, they don’t really list overall satisfaction.  If you still feel like venting, write a letter to the store’s owner explaining the rude treatment you got from their sales staff, odds are the owner isn’t aware (unless it’s a very small store).  - Michelle – Hide quoted text — Show quoted text – >Hi everyone, >As the big day draws closer (july 13) I’m probably going to be using this >newsgroup more and maybe using it to vent some frustrations.  I hope you all >don’t mind.  I really like reading the postings in here.  I find a lot of >the information really useful. >Anyways, I really just need to vent about something.  My fiance and I just >bought our wedding bands last night.  We’re on a pretty tight budget, so we >looked around at a few stores and found a pretty good deal (or so we >thought) at one store.  They were having a 25% off "all gold jewelry" sale. >A couple of weeks ago I asked if that applied to the rings and I was told >that, yes, it does.  Well, we picked out our rings, and paid for them and >rushed out of the store because we were headed out to see "Spiderman" (great >movie, by the way, if you’re into that type of thing).  I checked the bill >when I got in the theatre, and instead of taking 25% off, they only took off >15%.  The sales lady said she was going to save us the tax (equal to 15% in >my area), but I thought she meant that she was going to give us that extra, >along with the 25% (stupid me).  And I also noticed that the regular price >(on the receipt) on my fiance’s ring was $25 more than what was actually >tagged to the ring. >Anyways, I went back to the store this morning and asked about it, and while >they did give me the difference between the price on the ring and the price >I was charged, they said that the 25% off sale didn’t apply to rings or >stones.  Well, there was three huge signs up in the store which said "25% >off ALL GOLD JEWELRY" and our wedding bands are plain gold, and I’m pretty >sure that rings are ‘jewelry’.  Needless to say, I’m a little bit pissed, >especially considering the main reason we chose that store was the price!!! >I know I sound really cheap, and I am, but I don’t think that’s a bad thing. >Besides, the rings are just plain gold bands, no stones or anything, and so >we aren’t exactly picky. >Anyways, I just want to get some opinions on the matter.  I’m thinking about >phoning the better business bureau (spelling?) because I think it’s false >advertising.  Thanks for listening. >Sanda >–

        Michelle Kuechle           http://www.visi.com/~kuechle              Life is 10% what happens to you and 90% how you react to it.

Response:

Hi everyone, As the big day draws closer (july 13) I’m probably going to be using this newsgroup more and maybe using it to vent some frustrations.  I hope you all don’t mind.  I really like reading the postings in here.  I find a lot of the information really useful. Anyways, I really just need to vent about something.  My fiance and I just bought our wedding bands last night.  We’re on a pretty tight budget, so we looked around at a few stores and found a pretty good deal (or so we thought) at one store.  They were having a 25% off "all gold jewelry" sale. A couple of weeks ago I asked if that applied to the rings and I was told that, yes, it does.  Well, we picked out our rings, and paid for them and rushed out of the store because we were headed out to see "Spiderman" (great movie, by the way, if you’re into that type of thing).  I checked the bill when I got in the theatre, and instead of taking 25% off, they only took off 15%.  The sales lady said she was going to save us the tax (equal to 15% in my area), but I thought she meant that she was going to give us that extra, along with the 25% (stupid me).  And I also noticed that the regular price (on the receipt) on my fiance’s ring was $25 more than what was actually tagged to the ring. Anyways, I went back to the store this morning and asked about it, and while they did give me the difference between the price on the ring and the price I was charged, they said that the 25% off sale didn’t apply to rings or stones.  Well, there was three huge signs up in the store which said "25% off ALL GOLD JEWELRY" and our wedding bands are plain gold, and I’m pretty sure that rings are ‘jewelry’.  Needless to say, I’m a little bit pissed, especially considering the main reason we chose that store was the price!!! I know I sound really cheap, and I am, but I don’t think that’s a bad thing. Besides, the rings are just plain gold bands, no stones or anything, and so we aren’t exactly picky. Anyways, I just want to get some opinions on the matter.  I’m thinking about phoning the better business bureau (spelling?) because I think it’s false advertising.  Thanks for listening. Sanda —

Response:

Filed under: Diamond Wedding Ring

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